Boucheron

Boucheron

Immersive phygital exhibition for Boucheron's 160th anniversary. 20k visitors over 16 days.

Role

Lead · Experience · Creative direction

Challenge

160 years of heritage. No digital reach.

Scope

Phygital · AR · Exhibition · Content

Impact

20k visitors. 12k AR videos. 70k online.

01 · Situation

160 years of heritage. One chance to make it tangible for a new generation.

Boucheron's 160th anniversary required more than a retrospective. The Maison needed an experience that would connect its historical depth to a contemporary audience — without reducing either the heritage or the new generation's expectations.

The brief was to design a phygital exhibition at La Monnaie de Paris: a physical installation augmented by digital and AR experiences, capable of generating both presence and reach beyond the event itself.

01

Heritage vs relevance

160 years of history to communicate without feeling like a museum retrospective

02

Physical limits

A physical venue with a fixed audience ceiling — digital had to extend the reach

03

New generation

Younger audiences expected participation and shareability, not passive contemplation

04

Brand coherence

Digital experiences had to feel as precise and intentional as Boucheron's physical craft

The design challenge

Heritage is not a story you tell. It is an experience you design.

02 · Approach

Three layers. One coherent experience.

The exhibition was designed as three interdependent layers: physical narrative, digital augmentation and social reach. Each layer had to work independently and amplify the others.

Exhibition design

Tension

A physical space that had to carry 160 years of meaning.

The Monnaie de Paris venue required an experience design that respected the architectural context while making Boucheron's heritage emotionally accessible. Static displays were not enough — the space had to invite exploration.

Call

Design for emotional progression, not chronological order.

The exhibition was structured around emotional themes rather than a linear timeline — desire, craft, legacy, innovation. Visitors moved through a curated emotional arc, not a history lesson. Physical and digital touchpoints were placed to deepen the experience at key moments.

Result

20k visitors over 16 days.

The exhibition reached capacity across its 16-day run. The physical experience generated the emotional depth needed to make the digital augmentation feel meaningful rather than gimmicky.

Digital & AR experiences

Tension

AR that adds meaning, not just novelty.

AR has a short window before it feels like a tech demo. The challenge was designing AR experiences that revealed something about the jewellery and the craft that the physical objects alone could not communicate — proportions, creation process, emotional symbolism.

Call

AR as a discovery layer, not a decoration.

AR experiences were designed to augment specific pieces — revealing the creation process, visualising scale, surfacing the story behind the stone or the setting. Each interaction had a clear reveal logic: the AR showed something the naked eye could not.

Result

12,380 AR videos generated. 6,000 Instagram posts.

The AR experiences became the most shared element of the exhibition. Visitors generated content organically because the experiences were genuinely worth capturing — not because they were prompted to.

Digital reach

Tension

The exhibition had to live beyond La Monnaie de Paris.

A physical exhibition in Paris reaches a defined audience. The digital strategy had to extend the experience to audiences who could not attend — maintaining the emotional quality of the physical installation at a distance.

Call

Design the digital experience for those who were not there.

A dedicated mini-site extended the exhibition narrative online, with content and interactive elements designed specifically for digital consumption — not a simple documentation of the physical event but a parallel experience in its own right.

Result

70,403 mini-site visits in 2 months.

The digital extension significantly multiplied the exhibition's reach beyond the physical venue. The Vendôrama became a reference case for phygital luxury activation.

Take away

The best phygital experiences make the digital feel inevitable, not added on.

03 · Outcomes

What the experience produced.

A phygital exhibition that worked at every scale — from the physical craft of a single piece to the social reach of a global audience.

BeforeAfter

Static physical exhibition

Phygital immersive experience

Audience limited to venue

70k online visits in 2 months

Passive contemplation

12k AR videos generated by visitors

visitors

20k

over 16 days at La Monnaie de Paris

AR videos

12,380

generated by visitors during the exhibition

Instagram posts

6,000

#Vendorama organic social reach

mini-site visits

70,403

in 2 months post-exhibition

04 · Takeaways

Three things this confirmed.

01

Phygital only works when the digital layer earns its place. AR that reveals something the physical cannot show is design. AR that is there because it is technically possible is noise.

02

Heritage brands need emotional progression, not chronological order. Designing around emotional themes rather than timelines made 160 years of history feel immediate and personal.

03

Reach is a design decision. The mini-site was not documentation. It was a parallel experience designed for people who were not there — and it reached 70k of them.

Closing

The physical and the digital were not two experiences. They were one.

Vendôrama demonstrated that phygital is not a format — it is a design discipline. The physical and digital layers had to be conceived together, each one making the other more meaningful. The result was an exhibition that people attended and an experience that spread well beyond La Monnaie de Paris.